Skip to content

Contact us

Bridge of Sighs, Oxford

If you have an enquiry about The Pearson Pension Plan or would like to raise any questions please complete this form below.

Alternatively, if you need to send us any documents, please complete the Submit a document form.

If you have a query about Salary Exchange, please raise a ticket through MyHR. You will need to select Ask HR, then Pension within the MyPay section. Please then select Process Pension within the Category drop-down options.

    * Denotes a required field

    Personal information

    Your enquiry


    Alternatively, you can contact the pensions team

    For general queries please contact:

    Email:pensions.helpline@pearson.com
    Phone:Helpline: (Freephone) 0800 7811378 (+44 203 7888562 if calling from outside the UK)
    Phone lines are open Monday – Friday 8.30am – 5.30pm, excluding bank holidays
    Post:The Pearson Pension Plan, PO Box 645, Darlington, DL1 9HP

    If you have a query about your pension payments, please contact the payroll department on the details below:

    Email:pensionerpayroll@pearson.com
    Phone:Helpline: (Freephone) 0800 7811378 (+44 203 7888562 if calling from outside the UK)
    Phone lines are open Monday – Friday 8.30am – 5.30pm, excluding bank holidays
    Post:The Pearson Pension Plan, PO Box 645, Darlington, DL1 9HP

    If you are receiving your pension payments from an annuity provider and have a query, please contact them directly.


    Was this page helpful?

    Back to top

    Contact us

    How the Plan is run

    News

      Step 1

      Welcome to the Pearson Pensions Website feedback form. Help us improve your experience

      Completing this one minute survey will help us improve our website and service to you.

      Step 2

      Why did you visit the website today?

      Tick all relevant boxes

      Please enter your reason in the following field

      Step 3

      Did you achieve what you wanted to do?

      On a scale from 1 - 5, how easy was the website to use? (1 equals easy, 5 equals difficult

      Please tell us what you were trying to do in the following field

      Step 4

      Please tell us your comments or suggestions in the following field

      Step 5

      Please submit your feedback or if you would like us to contact you, tick the box below.

      Thank you for taking the time to leave your feedback